When you think about it - most of us are already working virtually to some degree or another; phones, email, Skype, cloud based file sharing, conference calls – it’s how things get done. Working with a Virtual Assistant is no different. I’ve heard people say… “I don’t think a Virtual Assistant …
The Virtual Assistant Advantage
When most people think of Administrative Support professionals they think “secretary” and they get this mental picture of a 9 to 5 on-site employee. Someone who comes into the office 5 days a week, sits behind a desk, types and answers the phone. That’s been a valid image for many years but to be …
Customer Service – Remember My Name
“Good morning. Thank you for calling Virtual Admin Services. My name is Becky, how can I help you?” We all hear something like this from time to time. It’s called good customer service. Good customer service, if it’s done well, can be extremely beneficial to both sides of a phone call. A well …