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FAQ

What exactly is a Virtual Assistant?

I like Wikipedia’s definition. “A Virtual Assistant (typically abbreviated to VA, also called a Virtual Office Assistant) is generally a self-employed individual that provides professional administrative, technical, or creative (social) assistance to clients remotely from a home office. Virtual Assistants are independent contractors rather than employees so their clients are not responsible for any employee-related taxes, insurance or benefits. Clients also avoid the logistical problem of providing extra office space, equipment or supplies. Clients pay for 100% productive work.”

How long have you been a Virtual Assistant?

I’ve been a VA since 2005 but I’ve been an Administrative Support Professional for over 30 years. I’ve worked in State Government, Healthcare and Education. I’ve held a number of positions including Administrative and Executive Assistant, Application Support Specialist and Desktop Support Specialist. I even spent a few years as a computer programmer. These have all given me the skills and knowledge needed to provide my clients with first-class service.

Who is the ideal client for VAS?

My ideal client is an independent professional. They have a service or product they are passionate and excited about and are driven to deliver that service or product to an ever-widening audience. These are think-outside-of- the-box individuals who appreciate the collaborative nature of the client VA relationship. My ideal client enjoys the flexibility of working with a VA and is willing to delegate tasks to me and willing to rely on my expertise.

How is VAS different from other VA firms?

VAS specializes in working with businesses, non-profits, and entrepreneurs. We manage the administrative chores and marketing efforts that take you away from core activities that drive your bottom line. We work with you to develop a strategic plan that will move your business forward. Quite simply, we help you deliver better results to your prospects and customers by providing the back-end support you need — so you can focus on the activities that generate income for your business.

What is the Virtual Office Organization & Management system?

V.O.O.M. is a simple 5 step system I developed to help organize my clients back office and establish sound organizational practices.

  • Perform routine administrative tasks to support office organization.
  • Establish recurring procedures customized for individual clients.
  • Encourage client to delegate more complex tasks
  • Allow client to focus on business and not worry about the admin tasks
  • Help clients stay on schedule, meet deadlines and be fully prepared for meetings, etc..

More details about my system can be found on my Services page.

Is working with a Virtual Assistant expensive?

Compared to the cost of a conventional, on-site employee – No! Virtual Assistants are independent contractors, not employees so you never have to worry about taxes, insurance, benefits, vacation or sick pay. There’s no overhead for office space, furniture, equipment, and supplies. You only pay for the time and services you actually need.

Can I contact some of your clients?

Absolutely!  In fact, I invite you to visit my Testimonials page by clicking here and reading what some of my other clients have said about working with me. I encourage prospective clients to talk with current and past clients. I’ll be happy to connect you.

How do I get started?

Simply visit our Contact page and fill in the form to schedule a Discovery Session or call us at 443-557-8187. We can get you started within a few days and begin to give you the freedom you need to build the business you want.

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Testimonials

“Becky has been working for IQ International, the International Association for Information and Data Quality since 2012.

In that time, her prime role has been managing association membership. This has involved phone and email contact with members around the globe. She has a positive manner and all who come into contact with her find her pleasant and helpful!

During her time with us, we have implemented new CRM (CiviCRM) and accounting products (Xero). She has now taken on basic bookkeeping tasks in Xero and handles all association banking, invoicing and bill payment. What a delightful person to work with! All within our association like Becky. Nothing is too hard for her. She has been a willing learner, not afraid to ask for help when a difficult situation arises, thereby ensuring we avoid disasters!

What’s more, she has even learned to speak Australian!”

Grant Robinson Chief Executive Officer IQ International — the International Association for Information and Data Quality

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